Data Centre Infrastructure Manager (DCIM)

Job Title: Data Centre Infrastructure Manager (DCIM)

Location: Vancouver, BC

Estimated Duration: Fulltime

Role Overview

This position oversees the reliability, upkeep, and performance of essential facility systems that support a high-availability technical environment. The focus is on power and cooling infrastructure, ensuring systems are properly maintained, monitored, and continuously improved. The goal is to sustain maximum uptime and operational continuity in a fast-paced, growth-oriented setting.

Key Responsibilities

• Oversee operation and condition of core facility equipment such as cooling systems, backup power units, generators, pumps, and related infrastructure

• Coordinate preventive maintenance schedules with service providers and internal teams

• Maintain strong working relationships with contractors, partners, and internal stakeholders

• Identify opportunities to improve efficiency of mechanical systems while protecting reliability targets

• Develop, maintain, and enforce operational and maintenance procedures

• Review service agreements and recommend appropriate internal vs. external delivery models

• Support compliance reviews, inspections, and audit activities

• Provide technical input for maintenance planning and change-management processes

• Assist with budget planning and monitor adherence to operational and capital spending targets

• Track outstanding infrastructure issues and corrective actions

• Support communication and response during facility-related incidents

• Participate in an after-hours on-call rotation for urgent events

Working Environment

This role requires availability outside standard hours to respond to critical situations when necessary. Work is performed in a high-reliability environment with tight timelines and operational pressure. Physical tasks may include lifting equipment (up to approximately 40 lbs), working in confined spaces, and accessing elevated areas while following safety requirements.

Experience

• Minimum five years working with mechanical and electrical building systems in a technical or industrial environment

• Experience supporting facilities where uptime and reliability are essential

• Experience guiding or coordinating others is considered an asset

• Familiarity with chilled-water or closed-loop cooling systems is beneficial

Core Competencies

• Strong process discipline and attention to detail

• Ability to work independently and lead site-level initiatives

• Effective organization and prioritization skills

• Capable of managing multiple tasks in parallel

• Strong written and verbal communication skills

• English proficiency required

Technical Knowledge

• Understanding of facility infrastructure design and operational best practices

• Familiarity with industry reliability standards is an asset

• Awareness of regional building codes and safety regulations is helpful

• Intermediate spreadsheet and reporting capability

Decision Authority & Impact

Acts as a technical resource for facility infrastructure. Authorized to make routine repair decisions within a limited spending threshold; larger or sensitive expenditures require leadership approval. Provides recommendations that influence operational reliability and maintenance planning.

Collaboration

Works closely with internal operations and engineering teams and coordinates regularly with external service providers and contractors.

Reporting Structure

Reports to the facility operations lead. This role does not include direct supervisory responsibility.