Job Title: Billing and Collections Analyst
Location: Chatham ON (hybrid 3 days a week)
Contract Duration: 12 months
Duties & Responsibilities:
• Analyse data and create invoices packages for large volume commercial, industrial, and storage and transportation customers.
• Enter and validate inputs into billing systems on a timely basis with high degree of accuracy.
• Follow, document and identify improvements to processes and procedures
• Identify, analyse and resolve issues working with internal and external parties
• Work with IT to identify & deliver system defects and enhancements to internal systems.
• Primary point of contact for internal and external customers and responsible for maintaining positive relationships
• Create reports and data queries including providing data analysis as required.
• Identify, plan and execute projects that improve the departmental processes and systems.
• Assist with other tasks, as required, within the Large Volume Contracting & Policy group.
MUST HAVE qualifications:
• Business, Finance or similar degree or equivalent work experience.
• Analytical skills with attention to detail.
• Ability to learn new concepts and systems quickly
• Ability to troubleshoot and problem solve complex issues.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Ability to work in a team environment with tight deadlines.
NICE TO HAVE qualifications:
• Understanding of contract administration, customer billing and/or financial systems.
• Demonstrated front line customer service/contact experience.
• Experience in the natural gas and/or utilities market.
• Familiar with database concepts and query tools.
Working Conditions:
• Overtime is as needed/requested during monthly and annual contracting and billing cycles.
• any time off must be arranged around the monthly billing cycles
The pay range that the employer reasonably expects to pay for this position is between CA$20.00 and CA$24.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
This posting is for an existing vacancy.If you believe this post to be fraudulent, please report by clicking here Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
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