Sr Manager, Delivery Lead
Department: Technology
Reports To: Pod Owner
Overall Job Purpose
The Sr Mgr, Delivery Lead is accountable for predictable, secure, high-quality delivery execution across one or more pods, complex initiatives, or multiple workstreams. This role drives delivery discipline, planning, and transparency at a broader scope—translating priorities into achievable delivery forecasts, managing cross-team dependencies, and ensuring delivery outcomes align to agreed scope, timing, and quality expectations. This is an influence-based, delivery-accountable role.
Key Accountabilities
- Own end-to-end delivery execution across assigned scope, ensuring committed work is delivered predictably, safely, and in line with agreed objectives and quality expectations.
- Translate priorities into delivery plans, sequencing, and forecasts; surface constraints early and drive timely decisions and trade-offs.
- Establish and maintain delivery cadence and lightweight governance (planning, checkpoints, metrics review), improving predictability and flow over time.
- Proactively manage delivery risks, dependencies, and impediments across pods, platforms, and partners; drive resolution and structured escalation where required.
- Provide consistent delivery visibility (status, milestones, risks, forecast, dependency health) to stakeholders and enterprise partners.
- Partner with enterprise stakeholders (Risk, InfoSec, Compliance, Privacy) to ensure delivery includes operational readiness, control alignment, and launch/transition planning.
- Support delivery resource stewardship by contributing to estimation, capacity planning, vendor coordination, and delivery cost awareness within established guardrails.
- Contribute to a collaborative, learning-oriented delivery culture aligned with ways of working and IGM values. Participate in relevant chapter activities by sharing standards, tools, templates, and lessons learned to support consistent delivery practices.
Qualifications
- Bachelor’s degree in a related field (or equivalent experience); advanced degree is an asset.
- 7–10 years of progressive experience in technology delivery/program execution across complex initiatives.
- Delivery planning and forecasting (milestones, sequencing, and delivery health).
- Cross-team dependency, risk, and issue management using influence and structured escalation.
- Stakeholder communication and transparency (status, risks, decisions, and trade-offs).
The pay range that the employer reasonably expects to pay for this position is between ¤75.00 and ¤90.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
This posting is for an existing vacancy.
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