Job Title: HR Recruiting Specialist (Junior)
Location: Calgary, AB (Hybrid)
Estimated Duration: 7 Months
HR Services Representative
Reporting to the Manager, HR Services, the HR Services Representative will provide first-point-of-contact support for all human resources inquiries from employees and retirees across company on a variety of HR processes, policies, practices, and programs.
What you’ll do
• Respond to general HR queries and provide guidance in line with company HR processes, policies, practices, and programs.
• Manage cases for employee lifecycle events, including facilitation and coordination with internal HR teams and oversee full process to completion.
• Provide high quality, timely resolution and professional customer service via online portal, telephone, and chat
• Collaborate with HR partners to resolve complex matters, find solutions and escalate matters not resolved at the first point of contact to the appropriate stakeholders
• Thoroughly and accurately record all inquiries using case management application and maintenance of HR data in SAP and or workday
• Support the administration of various human resources programs for employees and leaders
• Identify opportunities to improve our service focused on user experience, effectiveness and efficiency as well as simplifying processes
• Participate in ongoing training and learning opportunities as well as projects or initiatives.
Minimum Qualifications
• University degree in Human Resources, Business, or a related field
• Two or more years of Human Resources or relevant experience
• Minimum of one year in a service role with the ability to provide exceptional customer service
• Strong ability to effectively communicate verbally and in writing with impact and handle confidential information
• Ability to resolve inquiries in an effective and timely manner while managing competing priorities in a high-paced, deadline-driven environment
• Problem solver with critical thinking skills including an aptitude to adapt to change and thrive in a dynamic and complex organization
Preferred Qualifications
• Experience with Workday, SAP and ServiceNow
The pay range that the employer reasonably expects to pay for this position is between CA$19.00 and CA$25.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
This posting is for an existing vacancy.If you believe this post to be fraudulent, please report by clicking here Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!