Business Analyst
Our client is a leading energy utility that generates, purchases, distributes and sells electricity. They are currently looking for a Business Analyst for their Vancouver office.
Overview:
We are seeking a skilled Business Analyst to support business requirement gathering and business process projects, with a focus on Microsoft Dynamics. The successful candidate will collaborate with stakeholders to understand business requirements, optimize business processes, and provide operational support as a subject matter expert. This role requires strong analytical skills, expertise in business processes, and the ability to bridge the gap between business needs and system solutions.
Responsibilities:
- Provide user support and expertise in Microsoft Dynamics and its interaction with business processes, financial controls, and data management.
- Manage user inquiries, system issues, and enhancement requests, ensuring timely resolutions within a defined timeline.
- Support training initiatives by developing user guides, conducting training sessions, and coaching users on using built-in system functionality and process workflows.
- Assess business impacts and define process changes based on program modifications and evolving business needs.
- Assist in tracking, managing, and communicating business requirements and verify proposed enhancements suggested by the IT team.
- Collaborate with stakeholders to gather, analyze, and document business requirements for enhancements.
- Ensure requirements align with end-to-end business processes and support organizational goals.
- Participate in user acceptance testing (UAT) to validate that system changes meet business needs and functional requirements.
- Provide feedback for proposed system improvements from IT based on business needs and user feedback.
- Analyze business processes and data workflows to ensure accurate reporting and decision-making.
- Work with the IT team to design dashboards and reports, ensuring data accuracy, integrity, and usability.
- Assist in troubleshooting and resolving issues related to reporting functionalities.
Experience
- Bachelor’s degree in business administration, Information Systems, or a related field (or equivalent experience).
- Strong understanding of business processes, including financial controls, data management, and workflow optimization.
- Experience gathering and documenting business requirements for system implementations or enhancements.
- Hands-on experience with Microsoft Dynamics and understanding out-of-the-box functions.
- Strong analytical and problem-solving skills, with the ability to understand complex business workflows.
- Experience in data analysis, reporting, and dashboard creation, preferably using Power BI or similar tools.
- Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Ability to work independently, manage multiple priorities, and drive projects to completion.
- Experience with user training, change management, and documentation development.
The pay range that the employer reasonably expects to pay for this position is between and
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
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Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
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